Computer Backup
How to Download and Install Backblaze Computer Backup
Install the desktop backup application and confirm your first backup starts.
Read guide →Backblaze troubleshooting articles
Browse 44 guides on computer backup, restores, B2 storage, account issues, and troubleshooting.
All topicsComputer BackupRestore and RecoveryAccount and BillingB2 Cloud StorageTroubleshootingSecurity and Privacy
Computer Backup
How to Start Your First Backblaze Backup
Understand the initial backup process and what can delay it.
Read guide →Computer Backup
How to Check Backblaze Backup Status
Find out whether your computer is backing up successfully.
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How to Select Files and Drives for Backblaze Backup
Review which files and attached drives are included in a personal computer backup.
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Backblaze External Hard Drive Not Backing Up
Troubleshoot an attached external drive missing from a backup.
Read guide →Computer Backup
How to Change Backblaze Backup Schedule
Review continuous and scheduled backup behavior.
Read guide →Computer Backup
How to Pause and Resume Backblaze Backup
Pause backup activity temporarily and restart it safely.
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How to Exclude Folders from Backblaze Backup
Avoid backing up unnecessary folders while protecting important files.
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Backblaze Backup on a New Computer
Understand what changes when replacing or upgrading your computer.
Read guide →Computer Backup
Backblaze Computer Backup vs B2 Cloud Storage
Choose between automatic endpoint backup and object storage.
Read guide →Restore and Recovery
How to Restore Files from Backblaze
Find and recover files from an existing computer backup.
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Backblaze Restore Download Not Working
Diagnose an interrupted or unsuccessful restore download.
Read guide →Restore and Recovery
How to Find Missing Files in Backblaze Restore
Locate a file that does not appear in the restore browser.
Read guide →Restore and Recovery
How to Restore an Earlier Version of a File
Review whether an older file version is available.
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How to Recover Files After Computer Failure
Plan recovery when the original computer no longer starts.
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Backblaze Restore ZIP File Will Not Open
Troubleshoot a damaged or incomplete downloaded restore archive.
Read guide →Restore and Recovery
How to Restore Backblaze Files to Another Computer
Transfer backed-up files to a replacement or second computer.
Read guide →Account and Billing
How to Log In to Your Backblaze Account
Access the account associated with your backup or B2 storage.
Read guide →Account and Billing
Backblaze Login Not Working
Investigate password, browser, and authentication issues.
Read guide →Account and Billing
How to Reset Your Backblaze Password
Use the account recovery flow when you cannot sign in.
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Backblaze Verification Code Not Received
Troubleshoot missing account verification messages.
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How to Update Backblaze Billing Information
Review payment method and billing settings for the correct product.
Read guide →Account and Billing
How to Cancel Backblaze Subscription
Understand cancellation and data-retention implications.
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Backblaze Subscription Renewal or Payment Failed
Resolve a failed renewal or payment warning.
Read guide →Account and Billing
How to Find Backblaze Invoices and Receipts
Locate billing records for a subscription or B2 usage.
Read guide →B2 Cloud Storage
How to Create a Backblaze B2 Bucket
Prepare an object storage bucket for uploads or integrations.
Read guide →B2 Cloud Storage
How to Upload Files to Backblaze B2
Upload objects using a compatible console or integration.
Read guide →B2 Cloud Storage
Backblaze B2 Access Denied or Unauthorized
Diagnose permissions and authentication errors in B2.
Read guide →B2 Cloud Storage
How to Create and Manage B2 Application Keys
Set up restricted credentials for a B2 integration.
Read guide →B2 Cloud Storage
Backblaze B2 S3 Compatible API Connection Problems
Troubleshoot software using the S3-compatible API.
Read guide →B2 Cloud Storage
Backblaze B2 Upload Failed or Timed Out
Investigate interrupted B2 object transfers.
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How to Set B2 Bucket Lifecycle Rules
Manage object retention and automated deletion carefully.
Read guide →B2 Cloud Storage
How to Check Backblaze B2 Storage Usage and Costs
Understand object storage consumption and usage-based charges.
Read guide →Troubleshooting
Backblaze Backup Stuck or Not Progressing
Identify why the backup client appears stalled.
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Backblaze Not Backing Up New Files
Troubleshoot newly created files that are not appearing in a backup.
Read guide →Troubleshooting
Backblaze Backup Slow: How to Troubleshoot
Understand slow upload speed and backup completion estimates.
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Backblaze App Not Opening on Windows
Diagnose a missing or unresponsive Windows backup control panel.
Read guide →Troubleshooting
Backblaze App Not Opening on Mac
Troubleshoot desktop backup controls on macOS.
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Backblaze Firewall or Network Connection Error
Investigate backup connectivity without weakening security.
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Backblaze Backup After Windows or macOS Update
Restore normal backup activity after an operating system change.
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How to Uninstall or Reinstall Backblaze Safely
Avoid losing backup continuity during an app reinstall.
Read guide →Security and Privacy
How Backblaze Encryption and Private Keys Work
Understand account credentials and optional private encryption settings.
Read guide →Security and Privacy
How to Enable Two-Factor Authentication for Backblaze
Improve account security with supported verification options.
Read guide →Security and Privacy
How to Protect B2 Application Keys and Buckets
Reduce accidental exposure of cloud-stored objects.
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