Troubleshooting
Backblaze Backup Stuck or Not Progressing
Identify why the backup client appears stalled.
Read guide →Troubleshooting guides
Practical Backblaze troubleshooting for troubleshooting.
Troubleshooting
Backblaze Not Backing Up New Files
Troubleshoot newly created files that are not appearing in a backup.
Read guide →Troubleshooting
Backblaze Backup Slow: How to Troubleshoot
Understand slow upload speed and backup completion estimates.
Read guide →Troubleshooting
Backblaze App Not Opening on Windows
Diagnose a missing or unresponsive Windows backup control panel.
Read guide →Troubleshooting
Backblaze App Not Opening on Mac
Troubleshoot desktop backup controls on macOS.
Read guide →Troubleshooting
Backblaze Firewall or Network Connection Error
Investigate backup connectivity without weakening security.
Read guide →Troubleshooting
Backblaze Backup After Windows or macOS Update
Restore normal backup activity after an operating system change.
Read guide →Troubleshooting
How to Uninstall or Reinstall Backblaze Safely
Avoid losing backup continuity during an app reinstall.
Read guide →